Shipping policy

Shipping Policy

Processing Times

  • Orders are typically processed within 1–3 working days
  • Orders placed on weekends or holidays will be processed the next working day
  • During busy periods (e.g. product releases or high-volume breaks), processing times may be slightly longer

Shipping Methods & Delivery Times

United Kingdom:

  • Standard Delivery: 2–4 working days
  • Tracked Delivery: 1–3 working days

International Shipping:

  • Europe: 3–7 working days
  • Rest of World: 5–10 working days

Delivery times are estimates and may vary depending on the courier.

Shipping Costs

Shipping costs are calculated at checkout based on:

  • Order size/weight
  • Delivery location
  • Selected shipping method

Order Tracking

  • Tracking details will be provided via email once your order has been dispatched
  • Please allow up to 24 hours for tracking updates to appear

Packaging

All items are packaged with care to ensure they arrive safely:

  • Singles are sleeved and protected
  • Sealed products are securely boxed
  • High-value items may require a signature on delivery

Break Orders (If Applicable)

  • Cards pulled during breaks will be shipped after the break is completed
  • If you participate in multiple breaks, your items may be combined into one shipment
  • Please allow additional time for sorting and packaging after breaks

Pre-Orders

  • Pre-order items will be shipped once stock is received
  • Release dates are subject to change by manufacturers
  • If your order contains both pre-order and in-stock items, they may be shipped together unless otherwise stated

Customs, Duties & Taxes (International Orders)

  • International customers are responsible for any customs fees, import duties, or taxes
  • We are not responsible for delays caused by customs

Lost, Delayed or Damaged Items

  • If your order is delayed, lost, or arrives damaged, please contact us as soon as possible
  • Claims for missing items must be made within 7 days of expected delivery
  • We may require photos or supporting information to resolve the issue

Incorrect Shipping Details

  • Please ensure your shipping address is correct at checkout
  • We are not responsible for orders shipped to incorrect addresses provided by the customer

Contact Us

If you have any questions about shipping, please contact us:

📧 info@tradingcardsuk.co.uk